Last Updated: February 16, 2026
Effective Date: February 16, 2026
Introduction
SAVA Global ("SAVA," "we," "our," or "us") is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
Visit our website (sava.global)
Use our products and services, including Travla
Interact with us through email, forms, or other communications
Apply to join House of SAVA or engage with SAVA Lab services
By using our website or services, you agree to the practices described in this Privacy Policy.
SAVA Global ("SAVA," "we," "our," or "us") is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
Visit our website (sava.global)
Use our products and services, including Travla
Interact with us through email, forms, or other communications
Apply to join House of SAVA or engage with SAVA Lab services
By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
Data Controller:
SAVA Global
Email: legal@sava.global
SAVA Global operates through affiliated entities in the United States, Nigeria, Rwanda, and Kenya, with commercial operations extending to South Africa and Egypt.
The specific SAVA entity acting as data controller will depend on your location and the service you use.
SAVA Global
Email: legal@sava.global
SAVA Global operates through affiliated entities in the United States, Nigeria, Rwanda, and Kenya, with commercial operations extending to South Africa and Egypt.
The specific SAVA entity acting as data controller will depend on your location and the service you use.
What Personal Data We Collect
We collect different types of personal data depending on how you interact with us:
Website Visitors
When you visit our website, we may collect:
Technical data: IP address, browser type, device information, operating system
Usage data: Pages visited, time spent on pages, navigation patterns, referral sources
Cookie data: See Section 9 for details
When you visit our website, we may collect:
Technical data: IP address, browser type, device information, operating system
Usage data: Pages visited, time spent on pages, navigation patterns, referral sources
Cookie data: See Section 9 for details
Contact Form & Inquiry Submissions
When you contact us or submit forms, we collect:
Contact information: Name, email address, phone number, company name
Business information: Industry, company size, business stage, specific needs
Message content: Any information you provide in your inquiry
When you contact us or submit forms, we collect:
Contact information: Name, email address, phone number, company name
Business information: Industry, company size, business stage, specific needs
Message content: Any information you provide in your inquiry
SAVA Lab Clients & Prospects
When you engage with SAVA Lab services, we may collect:
Business information: Company details, revenue data, operational metrics, growth objectives
Contact details: Names and contact information of key stakeholders
Performance data: Marketing metrics, user acquisition data, analytics (if you grant access)
Contract information: Agreement terms, billing details, service scope
When you engage with SAVA Lab services, we may collect:
Business information: Company details, revenue data, operational metrics, growth objectives
Contact details: Names and contact information of key stakeholders
Performance data: Marketing metrics, user acquisition data, analytics (if you grant access)
Contract information: Agreement terms, billing details, service scope
House of SAVA Community Applications
When you apply to join House of SAVA, we collect:
Personal information: Name, email, location (city, country)
Professional information: Business name, industry, annual revenue, business stage
Application responses: Reasons for joining, referral source
When you apply to join House of SAVA, we collect:
Personal information: Name, email, location (city, country)
Professional information: Business name, industry, annual revenue, business stage
Application responses: Reasons for joining, referral source
Travla Users
When you use Travla, we may collect:
Account information: Name, email address, phone number, date of birth
Travel information: Destination preferences, travel dates, flight details, accommodation preferences
Identity documents: Passport information, visa documents, national ID (for visa applications and travel bookings)
Payment information: Processed securely through Stripe (we do not store full payment card details)
Location data: Current location, travel destinations
Communication records: Messages, support inquiries, feedback
Special Category Data for Visa Applications:
For certain visa applications, we may need to collect:
Passport information (including nationality, passport number, issue/expiry dates)
In limited cases: health information, biometric data, or other data required by immigration authorities
This data is collected only when necessary for visa processing and with your explicit consent.
When you use Travla, we may collect:
Account information: Name, email address, phone number, date of birth
Travel information: Destination preferences, travel dates, flight details, accommodation preferences
Identity documents: Passport information, visa documents, national ID (for visa applications and travel bookings)
Payment information: Processed securely through Stripe (we do not store full payment card details)
Location data: Current location, travel destinations
Communication records: Messages, support inquiries, feedback
Special Category Data for Visa Applications:
For certain visa applications, we may need to collect:
Passport information (including nationality, passport number, issue/expiry dates)
In limited cases: health information, biometric data, or other data required by immigration authorities
This data is collected only when necessary for visa processing and with your explicit consent.
How We Collect Your Data
We collect data through:
Direct interactions: Forms you submit, emails you send, services you request
Automated technologies: Website analytics, cookies (see Section 9)
Third parties: Payment processors (Stripe), service providers we work with on your behalf
We collect data through:
Direct interactions: Forms you submit, emails you send, services you request
Automated technologies: Website analytics, cookies (see Section 9)
Third parties: Payment processors (Stripe), service providers we work with on your behalf
Legal Basis for Processing (GDPR & NDPA)
We process your personal data based on the following legal grounds:
We process your personal data based on the following legal grounds:
Consent
House of SAVA applications
Newsletter Subscriptions (if applicable)
Special category data for visa applications
Cookie usage (non-essential cookies)
House of SAVA applications
Newsletter Subscriptions (if applicable)
Special category data for visa applications
Cookie usage (non-essential cookies)
Contractual Necessity
Delivering SAVA Lab services you've contracted for
Processing Travla bookings and travel services
Managing your account and providing customer support
Delivering SAVA Lab services you've contracted for
Processing Travla bookings and travel services
Managing your account and providing customer support
Legitimate Interests
Website analytics to improve user experience
Business development and marketing communications to prospects
Fraud prevention and security
Internal business operations
Legal Obligation
Tax and accounting requirements
Compliance with applicable laws and regulations
Responding to lawful requests from authorities
How We Use Your Data
We use your personal data for the following purposes:
We use your personal data for the following purposes:
Website Analytics
Understand how visitors use our website
Improve website performance and user experience
Monitor website security
Service Delivery
Provide SAVA Lab growth systems and consulting services
Process Travla travel bookings and services
Communicate about services you've requested
Provide customer support
Business Operations
Process payments and manage billing
Maintain accurate business records
Comply with legal and regulatory obligations
Marketing & Communications
Respond to inquiries and provide information about our services
Send relevant business updates (where you've requested or where we have legitimate interest)
Evaluate House of SAVA applications
Travla-Specific Uses
Process visa applications with relevant authorities
Book flights, accommodation, and travel experiences through third-party providers
Provide travel recommendations and support
Ensure travel safety and compliance with travel regulations
Who We Share Your Data With
We do not sell your personal data. We may share your data with:
We do not sell your personal data. We may share your data with:
Service Providers
Website hosting: Framer (website infrastructure)
Payment processing: Stripe (payment transactions)
Email services: Google Workspace (business communications)
Analytics: Framer built-in analytics (website usage data)
Travel Service Providers (Travla)
When you book through Travla, we share relevant data with:
Airlines: For flight bookings
Accommodation providers: For hotel/lodging reservations
Travel experience providers: For activities and tours
Visa processing services: For visa applications (including passport and identity information)
Travel insurance providers: If you purchase travel insurance
These providers process your data under their own privacy policies and terms.
When you book through Travla, we share relevant data with:
Airlines: For flight bookings
Accommodation providers: For hotel/lodging reservations
Travel experience providers: For activities and tours
Visa processing services: For visa applications (including passport and identity information)
Travel insurance providers: If you purchase travel insurance
These providers process your data under their own privacy policies and terms.
Legal & Compliance
We may disclose data when required by law or to:
Comply with legal obligations, court orders, or government requests
Enforce our terms and agreements
Protect our rights, property, or safety, or that of others
Prevent fraud or security threats
We may disclose data when required by law or to:
Comply with legal obligations, court orders, or government requests
Enforce our terms and agreements
Protect our rights, property, or safety, or that of others
Prevent fraud or security threats
Business Transfers
If SAVA is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
If SAVA is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including:
United States (SAVA operations)
Nigeria, Rwanda, Kenya (SAVA affiliates)
European Union (service providers)
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
Standard Contractual Clauses (SCCs) approved by relevant authorities
Adequacy decisions where applicable
Other legally recognized transfer mechanisms
Your personal data may be transferred to and processed in countries outside your country of residence, including:
United States (SAVA operations)
Nigeria, Rwanda, Kenya (SAVA affiliates)
European Union (service providers)
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
Standard Contractual Clauses (SCCs) approved by relevant authorities
Adequacy decisions where applicable
Other legally recognized transfer mechanisms
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
Cookies are small text files stored on your device when you visit our website.
Cookies We Use
Essential Cookies (Always Active):
Website functionality and security
Session management
User preferences
Analytics Cookies:
Framer built-in analytics to understand website usage
These cookies help us improve our website
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Essential Cookies (Always Active):
Website functionality and security
Session management
User preferences
Analytics Cookies:
Framer built-in analytics to understand website usage
These cookies help us improve our website
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Do Not Track
Our website does not respond to Do Not Track signals, but you can disable cookies through your browser settings.
Our website does not respond to Do Not Track signals, but you can disable cookies through your browser settings.
How Long We Retain Your Data
We retain personal data only as long as necessary for the purposes outlined in this policy:
Website analytics data: Up to 24 months
Contact inquiries: Up to 3 years from last contact
SAVA Lab client data: Duration of engagement + 7 years (for legal/tax purposes)
House of SAVA applications: Up to 2 years from application date
Travla booking data: Duration of travel + 7 years (for legal/tax purposes)
Visa application data: Duration of application process + 12 months (or as required by immigration authorities)
When data is no longer needed, we securely delete or anonymize it.
We retain personal data only as long as necessary for the purposes outlined in this policy:
Website analytics data: Up to 24 months
Contact inquiries: Up to 3 years from last contact
SAVA Lab client data: Duration of engagement + 7 years (for legal/tax purposes)
House of SAVA applications: Up to 2 years from application date
Travla booking data: Duration of travel + 7 years (for legal/tax purposes)
Visa application data: Duration of application process + 12 months (or as required by immigration authorities)
When data is no longer needed, we securely delete or anonymize it.
Your Data Protection Rights
Depending on your location, you may have the following rights:
Depending on your location, you may have the following rights:
Under GDPR (EU/EEA) and NDPA (Nigeria)
Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data (subject to legal obligations)
Right to restrict processing: Request limitation on how we use your data
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Where processing is based on consent
Right to lodge a complaint: File a complaint with your local data protection authority
Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data (subject to legal obligations)
Right to restrict processing: Request limitation on how we use your data
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Where processing is based on consent
Right to lodge a complaint: File a complaint with your local data protection authority
Under CCPA (California, USA)
California residents have additional rights including:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of sale of personal information (we do not sell personal data)
Right to deletion
Right to non-discrimination for exercising CCPA rights
California residents have additional rights including:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of sale of personal information (we do not sell personal data)
Right to deletion
Right to non-discrimination for exercising CCPA rights
How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: legal@sava.global
Subject Line: Data Subject Rights Request
We will respond to valid requests within 30 days (GDPR/NDPA) or 45 days (CCPA)
To exercise any of these rights, contact us at:
Email: legal@sava.global
Subject Line: Data Subject Rights Request
We will respond to valid requests within 30 days (GDPR/NDPA) or 45 days (CCPA)
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Encryption of data in transit and at rest (where appropriate)
Access controls and authentication requirements
Regular security assessments
Secure payment processing through PCI-DSS compliant providers (Stripe)
Employee training on data protection
However, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.
We implement appropriate technical and organizational measures to protect your data, including:
Encryption of data in transit and at rest (where appropriate)
Access controls and authentication requirements
Regular security assessments
Secure payment processing through PCI-DSS compliant providers (Stripe)
Employee training on data protection
However, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.
Children's Privacy
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at legal@sava.global.
For Travla: Minors may travel with parental consent. In such cases, we require parental/guardian authorization before processing any personal data.
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at legal@sava.global.
For Travla: Minors may travel with parental consent. In such cases, we require parental/guardian authorization before processing any personal data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
We encourage you to read the privacy policies of any third-party sites you visit.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes in our data practices
New legal or regulatory requirements
Service enhancements
Material changes will be communicated by:
Updating the "Last Updated" date at the top of this policy
Posting a notice on our website
Email notification (where appropriate)
Continued use of our services after changes constitutes acceptance of the updated policy.
We may update this Privacy Policy from time to time to reflect:
Changes in our data practices
New legal or regulatory requirements
Service enhancements
Material changes will be communicated by:
Updating the "Last Updated" date at the top of this policy
Posting a notice on our website
Email notification (where appropriate)
Continued use of our services after changes constitutes acceptance of the updated policy.
Nigeria Data Protection Act (NDPA) Specific Information
Under the Nigeria Data Protection Act 2023, SAVA Global is committed to:
Processing personal data lawfully, fairly, and transparently
Collecting data only for specified, explicit, and legitimate purposes
Ensuring data accuracy and keeping it up to date
Retaining data only as long as necessary
Implementing appropriate security measures
Respecting data subject rights as outlined in the NDPA
Nigerian residents can contact the Nigeria Data Protection Commission for complaints or concerns:
Website: https://ndpc.gov.ng
Email: info@ndpc.gov.ng
Under the Nigeria Data Protection Act 2023, SAVA Global is committed to:
Processing personal data lawfully, fairly, and transparently
Collecting data only for specified, explicit, and legitimate purposes
Ensuring data accuracy and keeping it up to date
Retaining data only as long as necessary
Implementing appropriate security measures
Respecting data subject rights as outlined in the NDPA
Nigerian residents can contact the Nigeria Data Protection Commission for complaints or concerns:
Website: https://ndpc.gov.ng
Email: info@ndpc.gov.ng
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
Email: legal@sava.global
For NDPA (Nigeria) inquiries, you may also contact the Nigeria Data Protection Commission at: https://ndpc.gov.ng
For GDPR (EU) inquiries, you have the right to lodge a complaint with your local supervisory authority.
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
Email: legal@sava.global
For NDPA (Nigeria) inquiries, you may also contact the Nigeria Data Protection Commission at: https://ndpc.gov.ng
For GDPR (EU) inquiries, you have the right to lodge a complaint with your local supervisory authority.
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© 2026 SAVA Global. All Rights Reserved