Privacy Policy

Privacy Policy

Last Updated: February 16, 2026

Effective Date: February 16, 2026

Introduction

SAVA Global ("SAVA," "we," "our," or "us") is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

  • Visit our website (sava.global)

  • Use our products and services, including Travla

  • Interact with us through email, forms, or other communications

  • Apply to join House of SAVA or engage with SAVA Lab services

By using our website or services, you agree to the practices described in this Privacy Policy.

SAVA Global ("SAVA," "we," "our," or "us") is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

  • Visit our website (sava.global)

  • Use our products and services, including Travla

  • Interact with us through email, forms, or other communications

  • Apply to join House of SAVA or engage with SAVA Lab services

By using our website or services, you agree to the practices described in this Privacy Policy.

Who We Are

Data Controller:

SAVA Global

Email: legal@sava.global

SAVA Global operates through affiliated entities in the United States, Nigeria, Rwanda, and Kenya, with commercial operations extending to South Africa and Egypt.

The specific SAVA entity acting as data controller will depend on your location and the service you use.

SAVA Global

Email: legal@sava.global

SAVA Global operates through affiliated entities in the United States, Nigeria, Rwanda, and Kenya, with commercial operations extending to South Africa and Egypt.

The specific SAVA entity acting as data controller will depend on your location and the service you use.

What Personal Data We Collect

We collect different types of personal data depending on how you interact with us:
Website Visitors

When you visit our website, we may collect:

  • Technical data: IP address, browser type, device information, operating system

  • Usage data: Pages visited, time spent on pages, navigation patterns, referral sources

  • Cookie data: See Section 9 for details

When you visit our website, we may collect:

  • Technical data: IP address, browser type, device information, operating system

  • Usage data: Pages visited, time spent on pages, navigation patterns, referral sources

  • Cookie data: See Section 9 for details

Contact Form & Inquiry Submissions

When you contact us or submit forms, we collect:

  • Contact information: Name, email address, phone number, company name

  • Business information: Industry, company size, business stage, specific needs

  • Message content: Any information you provide in your inquiry

When you contact us or submit forms, we collect:

  • Contact information: Name, email address, phone number, company name

  • Business information: Industry, company size, business stage, specific needs

  • Message content: Any information you provide in your inquiry

SAVA Lab Clients & Prospects

When you engage with SAVA Lab services, we may collect:

  • Business information: Company details, revenue data, operational metrics, growth objectives

  • Contact details: Names and contact information of key stakeholders

  • Performance data: Marketing metrics, user acquisition data, analytics (if you grant access)

  • Contract information: Agreement terms, billing details, service scope

When you engage with SAVA Lab services, we may collect:

  • Business information: Company details, revenue data, operational metrics, growth objectives

  • Contact details: Names and contact information of key stakeholders

  • Performance data: Marketing metrics, user acquisition data, analytics (if you grant access)

  • Contract information: Agreement terms, billing details, service scope

House of SAVA Community Applications

When you apply to join House of SAVA, we collect:

  • Personal information: Name, email, location (city, country)

  • Professional information: Business name, industry, annual revenue, business stage

  • Application responses: Reasons for joining, referral source

When you apply to join House of SAVA, we collect:

  • Personal information: Name, email, location (city, country)

  • Professional information: Business name, industry, annual revenue, business stage

  • Application responses: Reasons for joining, referral source

Travla Users

When you use Travla, we may collect:

  • Account information: Name, email address, phone number, date of birth

  • Travel information: Destination preferences, travel dates, flight details, accommodation preferences

  • Identity documents: Passport information, visa documents, national ID (for visa applications and travel bookings)

  • Payment information: Processed securely through Stripe (we do not store full payment card details)

  • Location data: Current location, travel destinations

  • Communication records: Messages, support inquiries, feedback

Special Category Data for Visa Applications:

For certain visa applications, we may need to collect:

  • Passport information (including nationality, passport number, issue/expiry dates)

  • In limited cases: health information, biometric data, or other data required by immigration authorities

This data is collected only when necessary for visa processing and with your explicit consent.

When you use Travla, we may collect:

  • Account information: Name, email address, phone number, date of birth

  • Travel information: Destination preferences, travel dates, flight details, accommodation preferences

  • Identity documents: Passport information, visa documents, national ID (for visa applications and travel bookings)

  • Payment information: Processed securely through Stripe (we do not store full payment card details)

  • Location data: Current location, travel destinations

  • Communication records: Messages, support inquiries, feedback

Special Category Data for Visa Applications:

For certain visa applications, we may need to collect:

  • Passport information (including nationality, passport number, issue/expiry dates)

  • In limited cases: health information, biometric data, or other data required by immigration authorities

This data is collected only when necessary for visa processing and with your explicit consent.

How We Collect Your Data

We collect data through:

  • Direct interactions: Forms you submit, emails you send, services you request

  • Automated technologies: Website analytics, cookies (see Section 9)

  • Third parties: Payment processors (Stripe), service providers we work with on your behalf

We collect data through:

  • Direct interactions: Forms you submit, emails you send, services you request

  • Automated technologies: Website analytics, cookies (see Section 9)

  • Third parties: Payment processors (Stripe), service providers we work with on your behalf

Legal Basis for Processing (GDPR & NDPA)

We process your personal data based on the following legal grounds:

We process your personal data based on the following legal grounds:

Consent
  • House of SAVA applications

  • Newsletter Subscriptions (if applicable)

  • Special category data for visa applications

  • Cookie usage (non-essential cookies)

  • House of SAVA applications

  • Newsletter Subscriptions (if applicable)

  • Special category data for visa applications

  • Cookie usage (non-essential cookies)

Contractual Necessity
  • Delivering SAVA Lab services you've contracted for

  • Processing Travla bookings and travel services

  • Managing your account and providing customer support

  • Delivering SAVA Lab services you've contracted for

  • Processing Travla bookings and travel services

  • Managing your account and providing customer support

Legitimate Interests
  • Website analytics to improve user experience

  • Business development and marketing communications to prospects

  • Fraud prevention and security

  • Internal business operations

Legal Obligation
  • Tax and accounting requirements

  • Compliance with applicable laws and regulations

  • Responding to lawful requests from authorities

How We Use Your Data

We use your personal data for the following purposes:

We use your personal data for the following purposes:

Website Analytics
  • Understand how visitors use our website

  • Improve website performance and user experience

  • Monitor website security

Service Delivery
  • Provide SAVA Lab growth systems and consulting services

  • Process Travla travel bookings and services

  • Communicate about services you've requested

  • Provide customer support

Business Operations
  • Process payments and manage billing

  • Maintain accurate business records

  • Comply with legal and regulatory obligations

Marketing & Communications
  • Respond to inquiries and provide information about our services

  • Send relevant business updates (where you've requested or where we have legitimate interest)

  • Evaluate House of SAVA applications

Travla-Specific Uses
  • Process visa applications with relevant authorities

  • Book flights, accommodation, and travel experiences through third-party providers

  • Provide travel recommendations and support

  • Ensure travel safety and compliance with travel regulations

Who We Share Your Data With

We do not sell your personal data. We may share your data with:

We do not sell your personal data. We may share your data with:

Service Providers
  • Website hosting: Framer (website infrastructure)

  • Payment processing: Stripe (payment transactions)

  • Email services: Google Workspace (business communications)

  • Analytics: Framer built-in analytics (website usage data)

Travel Service Providers (Travla)

When you book through Travla, we share relevant data with:

  • Airlines: For flight bookings

  • Accommodation providers: For hotel/lodging reservations

  • Travel experience providers: For activities and tours

  • Visa processing services: For visa applications (including passport and identity information)

  • Travel insurance providers: If you purchase travel insurance

These providers process your data under their own privacy policies and terms.

When you book through Travla, we share relevant data with:

  • Airlines: For flight bookings

  • Accommodation providers: For hotel/lodging reservations

  • Travel experience providers: For activities and tours

  • Visa processing services: For visa applications (including passport and identity information)

  • Travel insurance providers: If you purchase travel insurance

These providers process your data under their own privacy policies and terms.

Legal & Compliance

We may disclose data when required by law or to:

  • Comply with legal obligations, court orders, or government requests

  • Enforce our terms and agreements

  • Protect our rights, property, or safety, or that of others

  • Prevent fraud or security threats

We may disclose data when required by law or to:

  • Comply with legal obligations, court orders, or government requests

  • Enforce our terms and agreements

  • Protect our rights, property, or safety, or that of others

  • Prevent fraud or security threats

Business Transfers

If SAVA is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

If SAVA is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including:

  • United States (SAVA operations)

  • Nigeria, Rwanda, Kenya (SAVA affiliates)

  • European Union (service providers)

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by relevant authorities

  • Adequacy decisions where applicable

  • Other legally recognized transfer mechanisms

Your personal data may be transferred to and processed in countries outside your country of residence, including:

  • United States (SAVA operations)

  • Nigeria, Rwanda, Kenya (SAVA affiliates)

  • European Union (service providers)

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by relevant authorities

  • Adequacy decisions where applicable

  • Other legally recognized transfer mechanisms

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

Cookies are small text files stored on your device when you visit our website.

Cookies We Use

Essential Cookies (Always Active):

  • Website functionality and security

  • Session management

  • User preferences

Analytics Cookies:

  • Framer built-in analytics to understand website usage

  • These cookies help us improve our website

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Essential Cookies (Always Active):

  • Website functionality and security

  • Session management

  • User preferences

Analytics Cookies:

  • Framer built-in analytics to understand website usage

  • These cookies help us improve our website

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Do Not Track

Our website does not respond to Do Not Track signals, but you can disable cookies through your browser settings.

Our website does not respond to Do Not Track signals, but you can disable cookies through your browser settings.

How Long We Retain Your Data

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • Website analytics data: Up to 24 months

  • Contact inquiries: Up to 3 years from last contact

  • SAVA Lab client data: Duration of engagement + 7 years (for legal/tax purposes)

  • House of SAVA applications: Up to 2 years from application date

  • Travla booking data: Duration of travel + 7 years (for legal/tax purposes)

  • Visa application data: Duration of application process + 12 months (or as required by immigration authorities)

When data is no longer needed, we securely delete or anonymize it.

We retain personal data only as long as necessary for the purposes outlined in this policy:

  • Website analytics data: Up to 24 months

  • Contact inquiries: Up to 3 years from last contact

  • SAVA Lab client data: Duration of engagement + 7 years (for legal/tax purposes)

  • House of SAVA applications: Up to 2 years from application date

  • Travla booking data: Duration of travel + 7 years (for legal/tax purposes)

  • Visa application data: Duration of application process + 12 months (or as required by immigration authorities)

When data is no longer needed, we securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following rights:

Depending on your location, you may have the following rights:

Under GDPR (EU/EEA) and NDPA (Nigeria)

Right to access: Request copies of your personal data

  • Right to rectification: Request correction of inaccurate data

  • Right to erasure: Request deletion of your data (subject to legal obligations)

  • Right to restrict processing: Request limitation on how we use your data

  • Right to data portability: Receive your data in a structured, machine-readable format

  • Right to object: Object to processing based on legitimate interests

  • Right to withdraw consent: Where processing is based on consent

  • Right to lodge a complaint: File a complaint with your local data protection authority

Right to access: Request copies of your personal data

  • Right to rectification: Request correction of inaccurate data

  • Right to erasure: Request deletion of your data (subject to legal obligations)

  • Right to restrict processing: Request limitation on how we use your data

  • Right to data portability: Receive your data in a structured, machine-readable format

  • Right to object: Object to processing based on legitimate interests

  • Right to withdraw consent: Where processing is based on consent

  • Right to lodge a complaint: File a complaint with your local data protection authority

Under CCPA (California, USA)

California residents have additional rights including:

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to opt-out of sale of personal information (we do not sell personal data)

  • Right to deletion

  • Right to non-discrimination for exercising CCPA rights

California residents have additional rights including:

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to opt-out of sale of personal information (we do not sell personal data)

  • Right to deletion

  • Right to non-discrimination for exercising CCPA rights

How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: legal@sava.global

Subject Line: Data Subject Rights Request

We will respond to valid requests within 30 days (GDPR/NDPA) or 45 days (CCPA)

To exercise any of these rights, contact us at:

Email: legal@sava.global

Subject Line: Data Subject Rights Request

We will respond to valid requests within 30 days (GDPR/NDPA) or 45 days (CCPA)

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest (where appropriate)

  • Access controls and authentication requirements

  • Regular security assessments

  • Secure payment processing through PCI-DSS compliant providers (Stripe)

  • Employee training on data protection

However, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest (where appropriate)

  • Access controls and authentication requirements

  • Regular security assessments

  • Secure payment processing through PCI-DSS compliant providers (Stripe)

  • Employee training on data protection

However, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

Children's Privacy

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at legal@sava.global.

For Travla: Minors may travel with parental consent. In such cases, we require parental/guardian authorization before processing any personal data.

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at legal@sava.global.

For Travla: Minors may travel with parental consent. In such cases, we require parental/guardian authorization before processing any personal data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

We encourage you to read the privacy policies of any third-party sites you visit.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our data practices

  • New legal or regulatory requirements

  • Service enhancements

Material changes will be communicated by:

  • Updating the "Last Updated" date at the top of this policy

  • Posting a notice on our website

  • Email notification (where appropriate)

Continued use of our services after changes constitutes acceptance of the updated policy.

We may update this Privacy Policy from time to time to reflect:

  • Changes in our data practices

  • New legal or regulatory requirements

  • Service enhancements

Material changes will be communicated by:

  • Updating the "Last Updated" date at the top of this policy

  • Posting a notice on our website

  • Email notification (where appropriate)

Continued use of our services after changes constitutes acceptance of the updated policy.

Nigeria Data Protection Act (NDPA) Specific Information

Under the Nigeria Data Protection Act 2023, SAVA Global is committed to:

  • Processing personal data lawfully, fairly, and transparently

  • Collecting data only for specified, explicit, and legitimate purposes

  • Ensuring data accuracy and keeping it up to date

  • Retaining data only as long as necessary

  • Implementing appropriate security measures

  • Respecting data subject rights as outlined in the NDPA

Nigerian residents can contact the Nigeria Data Protection Commission for complaints or concerns:

Website: https://ndpc.gov.ng

Email: info@ndpc.gov.ng

Under the Nigeria Data Protection Act 2023, SAVA Global is committed to:

  • Processing personal data lawfully, fairly, and transparently

  • Collecting data only for specified, explicit, and legitimate purposes

  • Ensuring data accuracy and keeping it up to date

  • Retaining data only as long as necessary

  • Implementing appropriate security measures

  • Respecting data subject rights as outlined in the NDPA

Nigerian residents can contact the Nigeria Data Protection Commission for complaints or concerns:

Website: https://ndpc.gov.ng

Email: info@ndpc.gov.ng

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: legal@sava.global

For NDPA (Nigeria) inquiries, you may also contact the Nigeria Data Protection Commission at: https://ndpc.gov.ng

For GDPR (EU) inquiries, you have the right to lodge a complaint with your local supervisory authority.

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: legal@sava.global

For NDPA (Nigeria) inquiries, you may also contact the Nigeria Data Protection Commission at: https://ndpc.gov.ng

For GDPR (EU) inquiries, you have the right to lodge a complaint with your local supervisory authority.

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© 2026 SAVA Global. All Rights Reserved

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© 2026 SAVA Global. All Rights Reserved